Privacy Policy

Last Updated: July 27, 2025

Welcome! This Privacy Policy describes how DETAILING BHAI (“we,” “us,” or “our”) collects, uses, processes, and protects your personal information when you visit our website at https://detailingbhai.in (“Website”) and use our vehicle detailing services (“Services”).

We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with applicable Indian laws.

1. Who We Are

Our Website address is: https://detailingbhai.in. DETAILING BHAI is a professional vehicle detailing service located at A-6, A-7, Meena Wala -Sirsi Rd, Jaipur, Rajasthan 302034.

2. Information We Collect

We collect various types of information to provide and improve our Services.

a. Information You Provide Directly: This includes personal information you provide when you:

  • Book a service: Your name, phone number, email address, vehicle make, model, registration number, and preferred service details.
  • Contact us: Information you share when you call, email (hello@detailingbhai.in), use our website forms, or communicate via WhatsApp.
  • Make payments: Transaction details, though we do not store sensitive payment card information directly.
  • Leave comments: As detailed below.

b. Information Collected Automatically (from Website Visitors): When you visit our Website, certain information is automatically collected, including:

  • IP Address: Your device’s Internet Protocol (IP) address.
  • Browser User Agent String: Information about your browser and operating system to help with spam detection.
  • Cookies: As detailed below.

c. Vehicle-Specific Data: Information related to your vehicle’s condition, service history with us, and details noted during pre-service inspections.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To schedule, perform, and complete your requested vehicle detailing services.
  • Communication: To contact you regarding your booking, service updates, payment confirmations, and to respond to your inquiries.
  • Billing & Payments: To process payments and generate invoices/bills.
  • Record Keeping: To maintain a history of services provided to your vehicle for future reference and warranty purposes.
  • Marketing & Promotions: To inform you about new services, offers, and promotions that may be of interest to you. You may opt-out of marketing communications at any time.
  • Website Improvement: To understand how our Website is used and to improve its functionality and user experience.
  • Legal & Security: To detect and prevent spam, fraud, resolve disputes, enforce our Terms & Conditions, and comply with legal obligations.

4. Media & Social Media Consent

We believe in showcasing the quality of our work. By availing our services, you grant DETAILING BHAI the right to capture and use photographs or videos of your vehicle (excluding visible personal belongings or identifiable individuals) before, during, and after service. These visuals may be used for our social media channels, website, marketing, and promotional activities.

If you have any concerns regarding the use of your vehicle’s images or videos for promotional purposes, please inform us in writing before service commencement.

5. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy practices or content of these third-party websites.

7. Who We Share Your Data With

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your data with:

  • Service Providers: Trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., payment processors, IT support, marketing platforms). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Compliance: If required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.

8. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • Service Records: Vehicle and service history data may be retained for longer periods for warranty, service follow-up, and legal compliance.

9. Your Rights Over Your Data

Subject to applicable Indian laws, you have the following rights regarding your personal data:

  • Right to Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • Right to Object/Restrict Processing: You may have the right to object to or request restriction of processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, destruction, or damage. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

11. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. Data may be stored and processed on servers that could be located outside India, by our third-party service providers. By using our Website and Services, you consent to such transfers.

12. Changes to This Privacy Policy

DETAILING BHAI reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Website. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Website or Services after any modifications signifies your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@detailingbhai.in

Phone: +91-9773301727

Address: DETAILING BHAI, A-6, A-7, Meena Wala -Sirsi Rd, Jaipur, Rajasthan 302034

Website: https://detailingbhai.in