Privacy Policy

Last Updated: March 31, 2026

This Privacy Policy explains how DETAILING BHAI ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit https://detailingbhai.in, contact us, book a service, visit our studio, or avail our vehicle detailing, paint correction, ceramic coating, paint protection film (PPF), restoration, and related services.

We aim to handle personal data responsibly and in a practical, transparent manner consistent with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and applicable rules as in force from time to time.

1. Who We Are

DETAILING BHAI is a professional car detailing studio located at A-6, A-7, Meenawala, Sirsi Road, Jaipur - 302034, Rajasthan, India.

Website: https://detailingbhai.in
Email: hello@detailingbhai.in
Phone: +91 9773301727

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact and booking details: name, phone number, email address, and details about the detailing, coating, PPF, film, or restoration service you are interested in.
Vehicle and job details: vehicle make, model, variant, registration number, colour, panel condition notes, service history with us, job card details, and pre-service or post-service inspection records.
Communication records: details you share with us over phone calls, WhatsApp, Instagram, Facebook, email, or in-person studio discussions.
Billing details: invoice information, payment status, transaction references, GST-related information if applicable, and warranty records. We do not intentionally store your full card number or banking credentials on this website.
Photos and videos of the vehicle: service documentation photos, panel-condition photos, coating or PPF progress photos, warranty evidence, and, where permitted, marketing or portfolio content.
Website usage data: IP address, browser type, device information, pages visited, date/time of visit, referral information, and similar usage or diagnostic data collected through analytics or embedded third-party tools.

Our website currently operates mainly as an informational landing page for our Jaipur detailing studio. Customers usually contact us through phone, WhatsApp, email, social media, or by visiting the studio directly. Our website does not currently offer public comments, customer accounts, or an online checkout flow.

3. How We Collect Information

Directly from you: when you call, message, email, visit our studio, book a service, request a quotation, or share vehicle details.
During service delivery: when we inspect the vehicle, prepare job cards, create invoices, record warranty details, document paint or trim condition, or document work performed.
Automatically through the website: through standard server logs, analytics tags, cookies or similar technologies, map embeds, social media integrations, and content delivered by third-party providers.

4. How We Use Your Information

To answer enquiries, prepare quotations, schedule appointments, and confirm bookings.
To inspect, detail, coat, protect, film, restore, and return your vehicle.
To create job cards, invoices, aftercare instructions, coating or PPF care guidance, and warranty records.
To contact you about appointments, approvals, updates, reminders, curing or pickup timing, payments, and support.
To maintain service history and evaluate future warranty, repeat-service, maintenance-wash, or inspection requests.
To improve our website, studio operations, and customer experience.
To prevent fraud, misuse, false claims, and security incidents.
To comply with applicable law, tax, accounting, or lawful authority requests.
To share offers, new services, or promotional updates where permitted by law or where you have engaged with us for such communications. You can ask us to stop marketing messages at any time.

5. Cookies, Analytics, and Third-Party Tools

This website uses standard web technologies, including cookies or similar tools, to keep the website functioning and to understand visitor traffic and site performance.

We currently use a Google tag on our website for analytics and measurement. When pages load, Google and similar providers may receive technical information such as IP address, browser and device information, referrer data, and interaction events.

Some pages may also include embedded or externally served content, such as Google Maps, Google Fonts, social media links, social-media aggregation widgets, or media hosted by third parties. Those providers may collect data according to their own privacy policies.

You can manage cookies through your browser settings. Disabling some cookies or third-party content may affect parts of the website.

6. Photos, Videos, and Promotional Use

We may take photographs or videos of your vehicle before, during, and after service for inspection, quality control, documentation, and warranty support.

We may also use vehicle photos or videos for our website, social media, and promotional material, provided we do not intentionally highlight personal belongings, documents, or identifiable people without permission. If you do not want your vehicle used in promotional content, please inform us before the service starts.

7. When We Share Information

We do not sell your personal information.

We may share limited information with:

Payment, accounting, and invoicing providers to process transactions and maintain records.
Website, hosting, analytics, communication, or IT service providers that help us run our business.
Product brands, distributors, or authorised support channels where needed to register, verify, or process a manufacturer or product-backed warranty claim.
Government authorities, regulators, courts, insurers, or advisers where disclosure is legally required or reasonably necessary to protect rights, safety, or property.
Potential buyers or successors in connection with a business transfer, reorganisation, or sale, subject to appropriate confidentiality steps.

8. How Long We Keep Data

We retain personal information only for as long as reasonably needed for the purposes described above, including customer support, service history, warranty evaluation, accounting, tax, fraud prevention, and legal compliance.

Enquiry and communication records may be retained for follow-up and customer service.
Job cards, invoices, payment records, and warranty-related documents may be retained for longer periods where needed for legal, tax, audit, or dispute-resolution purposes.
Promotional contact details may be retained until you opt out or we decide they are no longer needed.

9. Your Choices and Rights

Subject to applicable law, you may request access to or correction of your personal data, ask us to update inaccurate information, withdraw consent where processing is consent-based, or request deletion of data that we no longer need to keep.

We may need to verify your identity before acting on a request, and we may retain information that we are required or reasonably entitled to keep for legal, tax, warranty, fraud-prevention, or dispute-related reasons.

To make a privacy request or raise a grievance, contact us at hello@detailingbhai.in or call +91 9773301727.

10. Data Security

We use reasonable administrative, operational, and technical safeguards to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

11. Cross-Border Processing

Some of our technology or service providers may store or process data on infrastructure located outside India. By interacting with our website or services, you understand that such transfers may occur subject to applicable law and provider arrangements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

For privacy questions, data requests, or concerns, please contact:

DETAILING BHAI
Email: hello@detailingbhai.in
Phone: +91 9773301727
Address: A-6, A-7, Meenawala, Sirsi Road, Jaipur - 302034, Rajasthan, India
Website: https://detailingbhai.in