Terms & Conditions

Last Updated: July 27, 2025

Welcome to DETAILING BHAI! These Terms & Conditions (“Terms”) govern your use of the detailingbhai.in website and all services (“Services”) provided by DETAILING BHAI (referred to as “we”, “us”, or “our”). By accessing our website, booking a service, or availing any of our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website or engaging our services, you confirm that you’ve read, understood, and agree to be bound by these Terms. If you don’t agree with any part of these Terms, you must not use our website or avail our services. These Terms constitute a legally binding agreement between you and DETAILING BHAI.

2. Services Offered

DETAILING BHAI provides professional vehicle detailing services, including but not limited to exterior cleaning, interior cleaning, polishing, waxing, ceramic coating, paint protection film (PPF) application, and other related vehicle care services. The scope of each service package will be detailed at the time of booking and on your job card/bill.

3. Booking, Pricing & Payment

  • Booking: All service bookings can be made through our website, phone, or in person. Appointment slots are subject to availability.
  • Pricing: Prices for services will be communicated to you at the time of booking and confirmed on the job card. Custom quotes for specific requirements will be provided separately.
  • Payment: Full payment for all services rendered and parts supplied is due immediately upon completion of work and prior to vehicle release. We accept Cash, Unified Payments Interface (UPI), Debit/Credit Card, and Bank Transfer. All payments are subject to applicable GST and other government taxes.
  • Cancellations/Rescheduling: If you need to cancel or reschedule a booking, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee of 10% of service value or forfeiture of any advance payment.

4. Vehicle Handover & Inspection

  • Pre-Service Inspection: Upon vehicle handover for service, a joint inspection will be conducted to note any pre-existing damage, scratches, dents, or other conditions. This will be recorded on the job card and signed by both parties.
  • Responsibility for Personal Belongings: Customers are solely responsible for removing all personal belongings, valuables, documents, and sensitive items from the vehicle before handing it over for service. DETAILING BHAI shall not be held responsible for any loss, damage, or theft of personal items left unattended in the vehicle on our premises or during transit.
  • Post-Service Inspection & Release: Please inspect your vehicle thoroughly for both service quality and any visible damage at the time of delivery and before it leaves our premises. Any concerns regarding the service performed or pre-existing/new damage must be brought to our attention and clearly noted on the job card before the vehicle departs. Your signature on the job card/bill signifies your acceptance of the vehicle in satisfactory condition and confirms that services have been rendered to your satisfaction. Claims for service quality or damage reported after the vehicle has left our premises will not be entertained.

5. Limitation of Liability

  • Service-Related Damage: Our liability for any direct physical damage demonstrably caused solely by our proven negligence during the provision of service is limited to the reasonable cost of rectifying such damage. This liability shall in no case exceed the total value of the service provided for that specific work order.
  • Exclusions: We are not liable for any pre-existing damage, defects, wear and tear, inherent flaws in the vehicle’s paintwork or components, or any issues arising from previous repairs or modifications not carried out by us.
  • Indirect & Consequential Losses: DETAILING BHAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, loss of profits, loss of data, or any other economic loss, arising from our services.
  • Product Performance: While we use high-quality products and trained professionals, we don’t guarantee the longevity or specific performance outcomes of products (e.g., waxes, coatings, sealants) beyond the manufacturer’s stated warranty (if any). Proper maintenance by the customer is essential for product durability.

6. Customer Data & Media Consent

By availing our services, you agree to allow DETAILING BHAI to collect, store, and process necessary personal and vehicle information for booking, billing, service history maintenance, and communication purposes. Your data will be handled with utmost care and in accordance with applicable privacy laws and our Privacy Policy (linked separately on our website).

Furthermore, you grant DETAILING BHAI the right to capture and use photographs or videos of your vehicle (excluding visible personal belongings or identifiable individuals) before, during, and after service for our social media, website, marketing, and promotional activities. If you have any concerns regarding the use of your vehicle’s images or videos for promotional purposes, please inform us in writing before service commencement.

7. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes, claims, or controversies arising out of or in connection with these Terms or the services provided will be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan.

8. Force Majeure

DETAILING BHAI shall not be held responsible or liable for any delay or failure in performing its obligations under these Terms if such delay or failure is caused by circumstances or events beyond its reasonable control. This includes, but isn’t limited to, acts of God, war, civil commotion, fire, floods, epidemics, pandemics, government regulations, industrial disputes, or other natural disasters.

9. Amendments to Terms

DETAILING BHAI reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It’s your responsibility to review these Terms periodically for any updates. Your continued use of our website or services after any modifications signifies your acceptance of the revised Terms.

10. Contact Information

For any questions or concerns regarding these Terms or our services, please contact us at:

Email: hello@detailingbhai.in

Phone: +91-9773301727

Address: DETAILING BHAI, A-6, A-7, Meena Wala -Sirsi Rd, Jaipur, Rajasthan 302034

Website: https://detailingbhai.in